According to more than 900 records when you look at the Individual Items, Fits has received for the problem with the people in past times to possess bombarding all of them with emails using their website and you will out-of their lover organizations. Occasionally, the amount away from characters is much more than simply users bargained to have once they signed up.

If you are Match’s tech support team are world class, it appears to be their customer service team has actually did faster wonderfully. Sort through brand new grievances towards Bbb website and also you come across one story once a separate of a dissatisfied affiliate applying for the account fixed otherwise trying to get a reimbursement being treated badly because of the a customer service associate.

“Impolite support service! I tried to purchase a gift subscription. The customer solution affiliate copied both emails down incorrect and you may I became struggling to deliver that it “gift” on-date. Of trying to contact customer care through email address, they ran un-responded. The 1st time We called the customer care affiliate, it copied down the proper information and you will said I would personally soon rating a confirmation. This post are once more never gotten. I experienced to-name straight back an extra longer understand the acquisition cannot getting modified and additionally they needed to reimburse the transaction and you may re also-costs me personally. The original member lied to me! Once i discovered a reduced advertised speed online a short while afterwards, they might perhaps not credit the quantity at issue. In place of looking to manage me, customer care fought beside me. I can not believe how they clean out consumers! While i requested to talk to anybody during the corporate, I happened to be given an excellent P.O.